Privacy Policy

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that allows you to be personally identified. For detailed information on data protection, please refer to our privacy policy listed below this text.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. Their contact details can be found in the „Data Controller“ section of this privacy policy.

How do we collect your data?

Your data is collected, firstly, by you providing it to us. This can include, for example, data that you enter into a contact form.

Other data is collected automatically by our IT systems or with your consent when you visit the website. This primarily involves technical data (e.g. internet browser, operating system or time of page access). This data is collected automatically as soon as you access this website.

What do we use your data for?

Some data is collected to ensure the correct functioning of the website. Other data may be used to analyse your user behaviour.

What are your rights regarding your data?

You have the right at any time to receive information free of charge about the origin, recipients and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent for data processing, you can withdraw this consent at any time with future effect. Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances. Additionally, you have the right to complain to the competent supervisory authority.

You can contact us at any time regarding this and other data protection matters.

Analysis tools and third-party tools

When you visit this website, your browsing behaviour can be statistically analysed. This is primarily done using so-called analysis programs.

For detailed information on these analysis programmes, please refer to the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

All-Inkl

The provider is ALL-INKL.COM – Neue Medien Münnich, Inh. René Münnich, Hauptstraße 68, 02742 Friedersdorf (hereinafter referred to as All-Inkl). Please refer to the All-Inkl privacy policy for details: https://all-inkl.com/datenschutzinformationen/.

The use of All-Inkl is based on Art. 6(1)(f) GDPR. We have a legitimate interest in presenting our website as reliably as possible. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent covers the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be withdrawn at any time.

Order processing

We have concluded a contract for order processing (AVV) for the use of the above-mentioned service. This is a contract required by data protection law, which ensures that the personal data of our website visitors is only processed according to our instructions and in compliance with the GDPR.

3. General Information and Mandatory Disclosures

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

By using this website, various personal data will be collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We would like to point out that data transmission on the internet (e.g. in email communications) can have security vulnerabilities. It is not possible to protect data completely from third-party access.

Notice of Responsible Body

The controller for the processing of data on this website is:

Friends Academy GmbH
75 Baarerstrasse
6300 Zug
Switzerland

Email: kontakt@friends-better-world.de

The controller is the natural or legal person that, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Storage duration

Unless a more specific retention period is stated within this privacy policy, your personal data will remain with us until the purpose for data processing ceases to apply. If you exercise a legitimate request for deletion or withdraw consent for data processing, your data will be deleted, provided we do not have other legally permissible grounds for retaining your personal data (e.g. tax or commercial retention periods); in the latter case, deletion will occur after these grounds cease to apply.

General Information on the Legal Basis for Data Processing on this Website

Where you have consented to data processing, we shall process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, where special categories of data are processed according to Art. 9(1) GDPR. In the event of explicit consent to the transfer of personal data to third countries, data processing shall also be carried out on the basis of Art. 49(1)(a) GDPR. Where you have consented to the storage of cookies or to access information on your terminal device (e.g. via device fingerprinting), data processing shall additionally be carried out on the basis of § 25(1) TTDSG. Consent may be withdrawn at any time. Where your data is required for the performance of a contract or for the implementation of pre-contractual measures, we shall process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we shall process your data where this is required for the fulfilment of a legal obligation on the basis of Art. 6(1)(c) GDPR. Data processing may also be carried out on the basis of our legitimate interest according to Art. 6(1)(f) GDPR. The respective legal bases applicable in individual cases will be informed about in the following paragraphs of this privacy statement.

Information regarding the transfer of data to third countries not secure in terms of data protection, as well as the transfer to US companies not DPF-certified

Among other things, we use tools from companies based in third countries that are not considered safe from a data protection perspective, as well as US tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). When these tools are active, your personal data may be transferred to and processed in these countries. We would like to point out that no level of data protection comparable to that of the EU can be guaranteed in third countries that are not considered safe from a data protection perspective.

We would like to point out that the USA, as a safe third country, generally has a comparable level of data protection to the EU. Data transfer to the USA is therefore permissible if the recipient holds a certification under the „EU-US Data Privacy Framework“ (DPF) or has appropriate additional safeguards. Information on transfers to third countries, including data recipients, can be found in this privacy policy.

Recipients of personal data

As part of our business activities, we work with various external bodies. This sometimes also requires the transfer of personal data to these external bodies. We only pass on personal data to external bodies if this is necessary for the performance of a contract, if we are legally obliged to do so (e.g., disclosure of data to tax authorities), if we have a legitimate interest in disclosure pursuant to Art. 6 para. 1 letter f GDPR, or if another legal basis permits the disclosure of data. When using contract processors, we only pass on our customers' personal data on the basis of a valid contract for contract processing. In the event of joint processing, a contract for joint processing is concluded.

Withdrawal of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can withdraw consent already granted at any time. The lawfulness of data processing carried out prior to the withdrawal shall remain unaffected by the withdrawal.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

WHERE THE PROCESSING IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. YOU CAN FIND THE RESPECTIVE LEGAL BASIS ON WHICH A PROCESSING IS BASED IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING IS FOR THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing; this also applies to profiling, insofar as it is linked to such direct marketing. If you object, your personal data will no longer be processed for the purposes of direct marketing (objection pursuant to Art. 21(2) GDPR).

Right of complaint to the competent supervisory authority

In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or the place of the alleged infringement. The right to complain is without prejudice to any other administrative or judicial remedy.

Right to data portability

You have the right to receive the data that we automatically process on the basis of your consent or in fulfillment of a contract, in a common, machine-readable format, or to have it transferred to a third party. If you request the direct transfer of the data to another controller, this will only be done if it is technically feasible.

Information, Rectification and Deletion

Under the applicable legal provisions, you have the right at any time to free information about your stored personal data, their origin and recipients, and the purpose of data processing, and, if applicable, a right to correction or deletion of this data. You can contact us at any time for this purpose, as well as for further questions on the subject of personal data.

Right to restrict processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restrict processing exists in the following cases:

  • If you dispute the accuracy of your personal data held by us, we will generally require time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data was/is unlawful, you can request a restriction on the processing of your data instead of erasure.
  • If we no longer require your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
  • If you have lodged an objection under Article 21(1) GDPR, a balancing of interests between yours and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, that data may – apart from its storage – only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or of a Member State.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries you send to us as the site operator, this page uses SSL or TLS encryption. You can tell if a connection is encrypted by the fact that the browser's address bar changes from „http://“ to „https://“, and by the padlock symbol in your browser bar.

If SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Encrypted payment transactions on this website

If a paid contract is concluded, you will be obliged to provide us with your payment details (e.g. account number for direct debit) if these details are required for payment processing.

Payments using common payment methods (Visa/MasterCard, direct debit) are exclusively processed via an encrypted SSL or TLS connection. You can recognise an encrypted connection by the browser's address bar changing from „http://“ to „https://“ and by the padlock icon in your browser bar.

When communicating securely, your payment details, which you send to us, cannot be read by third parties.

Objection to marketing emails

The use of contact details published within the scope of the imprint obligation for sending unsolicited advertising and information materials is hereby objected to. The operators of the sites expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, for example via spam emails.

4. Data collection on this website

Biscuits

Our websites use „cookies“. Cookies are small data packets and do not cause damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.

Cookies can be set by us (first-party cookies) or by third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping basket function or video playback). Other cookies can be used to analyse user behaviour or for advertising purposes.

Cookies that are necessary for the electronic communication process, for the provision of certain functions desired by you (e.g. for the shopping cart function) or for the optimisation of the website (e.g. cookies for measuring the web audience) (necessary cookies) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically flawless and optimised provision of its services. If consent has been requested for the storage of cookies and comparable recognition technologies, the processing is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG); consent can be revoked at any time.

You can set your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for specific cases or in general, and to activate the automatic deletion of cookies when closing the browser. The functionality of this website may be restricted when cookies are deactivated.

You can find out which cookies and services are used on this website in this privacy policy.

Pixelmate

Our website uses Pixelmate to obtain your consent for the storage of certain cookies on your device or for the use of certain technologies, and to document this in accordance with data protection regulations.

Pixelmate is installed locally on our servers, so no connection is made to the Pixelmate provider's servers. Pixelmate stores a cookie in your browser to associate the consents you have given or their revocation. The data collected in this way is stored until you request its deletion, you delete the Pixelmate cookie yourself, or the purpose of data storage ceases to apply. Mandatory legal retention periods remain unaffected.

Pixelmate is used to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6 para. 1 lit. c GDPR.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Server request time
  • IP address

A merger of this data with other data sources will not be carried out.

The collection of this data is based on Art. 6(1)(f) of the GDPR. The website operator has a legitimate interest in the technically flawless presentation and optimisation of its website – for this purpose, the server log files must be collected.

Comment feature on this website

For the comment function on this page, in addition to your comment, details such as the time the comment was created, your email address, and, if you are not posting anonymously, the username you have chosen will be stored.

IP address storage

Our comment function stores the IP addresses of users who write comments. As we do not review comments on this website before they are published, we require these data in order to take action against the author in the event of legal infringements such as insults or propaganda.

Subscribe to comments

As a user of the site, you can subscribe to comments after logging in. You will receive a confirmation email to verify that you are the owner of the email address provided. You can unsubscribe from this function at any time via a link in the information emails. The data entered when subscribing to comments will be deleted in this case; however, if you have submitted this data to us for other purposes and elsewhere (e.g. newsletter subscription), this data will remain with us.

Comment retention period

The comments and associated data are stored and remain on this website until the commented content is completely deleted or the comments must be deleted for legal reasons (e.g. offensive comments).

Legal basis

Comments are stored based on your consent (Art. 6(1)(a) GDPR). You can withdraw your consent at any time by sending us an informal email. The lawfulness of any prior data processing remains unaffected by this withdrawal.

5. Plugins and Tools

Vimeo without tracking (Do Not Track)

This website uses plugins from the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

When you visit one of our pages featuring Vimeo videos, a connection to Vimeo's servers is established. This informs the Vimeo server which of our pages you have visited. Vimeo also obtains your IP address. However, we have configured Vimeo in such a way that Vimeo will not track your user activity and will not set any cookies.

The use of Vimeo is for the purposes of an engaging presentation of our online services. This represents a legitimate interest within the meaning of Art. 6(1)(f) GDPR. Where appropriate consent has been requested, processing shall be exclusively based on Art. 6(1)(a) GDPR; consent can be withdrawn at any time.

Data transfers to the USA are based on the EU Commission's standard contractual clauses, as well as, according to Vimeo, on „legitimate business interests“. You can find details here: https://vimeo.com/privacy.

You can find more information on handling user data in Vimeo's privacy policy at: https://vimeo.com/privacy.

Google Fonts (local hosting)

This page uses so-called Google Fonts, provided by Google, for a uniform display of fonts. The Google Fonts are installed locally. No connection to Google servers is made.

For more information on Google Fonts, visit https://developers.google.com/fonts/faq and in Google's Privacy Policy: https://policies.google.com/privacy?hl=de.

6. E-commerce and Payment Providers

Ablefy (formerly elopage)

On this website, we offer, among other things, digital goods and services for purchase. We use Ablefy for the sale of these products on our website. The provider is elopage GmbH, Kurfürstendamm 208, 10719 Berlin, Germany (hereinafter referred to as Ablefy).

When you click on one of our products, you will be redirected to our sales page on Ablefy. The contract processing will then be handled by Ablefy. For details, please refer to Ablefy's privacy policy at: https://myablefy.com/privacy?locale=de.

The use of Ablefy is based on Article 6(1)(f) of the GDPR. We have a legitimate interest in using a fast and professional sales page for the distribution of our products. Where appropriate consent has been obtained, processing will be carried out exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG, insofar as the consent covers the storage of cookies or access to information on the user's end device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be withdrawn at any time.

Order processing

We have concluded a contract for order processing (AVV) for the use of the above-mentioned service. This is a contract required by data protection law, which ensures that the personal data of our website visitors is only processed according to our instructions and in compliance with the GDPR.